How to Recover Your Password and Access Your Account
Forgotten your password? No problem. You can easily and securely recover your Narvi account password by following these steps.
Step 1 - Click “Trouble Logging In?”On the login screen, instead of typing in your email to log in, click “Trouble logging in?”
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Step 2 - Click “I forgot password”As it’s your password you can’t access, click “I forgot password”.
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Step 3 - Complete 2FAYou’ll then be asked to complete some two-factor authentication steps before resetting your password.First, enter your email address.
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You’ll then be sent an email verification code to your registered email, which you’ll be asked to type into the boxes provided.
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Once you’ve entered the email verification code, you’ll be sent an SMS verification code to your registered phone number. Please key it into the boxes provided.
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Step 4 - Enter a New PasswordOnce you’ve completed the above two-factor authentication, you can now change your password. You’ll be asked to key in your new chosen password twice making sure it’s:
- At least 8 characters
- Contains at least 1 number
- Contains upper and lower case letters
- Has a special character (e.g. !,?)
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Step 5 - Success!You’ve now changed your password and can access your Narvi account.
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Start your journey with Narvi by opening an account today.Open Account
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