How to Change Your Two-Factor Authentication Method
Narvi offers different methods of two-factor authentication (2FA) so you can choose which is the most secure and convenient for your business.
Follow this guide for detailed steps on changing your 2FA method.
Two-factor authentication is a two-step verification process which provides enhanced login security for your Narvi account. Our default authentication security method is SMS verification, so, whenever you want to log in, make a transaction, or add users, you’ll be asked to complete SMS two-factor authentication. However, you can change your default 2FA method to any other secure dual-factor authentication method that we offer easily from your Narvi account. Read on to find out how to do this.Types of 2FA Methods Narvi OffersWe offer three secure two-factor authentication (2FA) methods to protect your account:- Passkey or security key: Uses biometrics or a 2FA hardware device, one of the most secure features of a Narvi account
- Authenticator app: Uses time-based one time passwords
- SMS code: A one time password sent by SMS
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Step 2 - Go to SettingsFrom your Narvi dashboard, click on your company logo on the top right-hand side. Then, on the drop-down menu, click on ‘Settings’.
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In ‘Settings’, make sure you’re on the ‘Security’ tab. Then go to the section ‘Two-factor authentication’.Under this heading, you’ll see the options to change your 2FA method to an ‘Authenticator app’ or ‘Passkey or Security key’. Read on to find out how to enable either method.
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Enabling an Authenticator AppThere are many secure authentication apps, but we recommend using the Google Authenticator App (available on iOS and Android) as it’s the most reliable method of 2FA security. However, we support all applications with a Time-based One-Time Password (TOTP) protocol.Before going through the next steps, make sure to download your authenticator app and make an account if prompted. Step 1 - Select ‘Authenticator app’To change your 2FA method to an authenticator app, you’ll see the option ‘Enable’ beside ‘Authenticator app’. Click this, then go through the following steps to set it up.
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Step 2 - Verify Your DetailsFirstly, we’ll ask you to verify your registered email with a code sent to your email address. Once you’ve received the code, key it into the designated field then click ‘Confirm’.
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You’ll then receive an SMS verification code. Key the code into the designated field then click ‘Confirm’.
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Step 3 - Connect Your Authenticator AppOpen up your authenticator app. If you’re using the Google Authenticator App, click ‘Add a code’.
Then click ‘Scan a QR code’.
Then, go back to Narvi screen and scan the QR code using your chosen authenticator app or manually fill in the provided code.
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Your authenticator app will then generate a code that must be inserted into the section below ‘Authenticator App Code’.
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Step 4 - Success!You’ve now successfully enabled a new method of two-factor authentication. Click ‘Finish’ to return to ‘Settings’. You can now start using your chosen 2FA app every time two-factor authentication is required.
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Enabling a Passkey or Security Key
Step 1 - Select ‘Passkey or Security key’To change your 2FA method to a passkey or security key, click ‘Enable’ beside ‘Passkey or Security key’.)
Step 2 - Verify Your DetailsWe’ll ask you to verify your registered email with a code sent to your email address. Once you’ve received the code, insert it into the designated field then click ‘Confirm’.
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Step 3 - Register a New KeyYou’ll see a screen with our passkey and security key options. To begin, click ‘Register new key’.
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You’ll then see a screen pop up for you to create a new passkey for Narvi. Click ‘Continue’.
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To set up fingerprint 2FA, use your touch ID to enable this.
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Step 4 - Success!You’ve now secured your account with your passkey or security key. Click ‘Finish’ to return to ‘Settings’. You can now start using this method every time two-factor authentication is required.
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You have successfully enabled a new method of two-factor authentication. You can now start using your chosen 2FA method every time two-factor authentication is required.
What We Offer
Narvi Payments Oy Ab is an Authorized Electronic Money Institution (EMI). Narvi’s EMI license is granted by the Finnish Financial Supervisory Authority (FIN FSA) with the registration number 3190214-6. Narvi’s license is Passportised to all European Union countries.
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