Help Center

The Narvi Help Center offers all the resources, from inviting multiple users to downloading statements, you'll find all the information you need to manage your account confidently and effectively.

Detailed guides for the Narvi services

Find all the information you need from Opening and managing your Narvi account till integrating Narvi's backend API.

Detailed guide for completing the onboarding process

Check out our step-by-step guide to ease you through the Narvi onboarding process. Our intuitive 4-step system will allow you to provide all the information you need to set up an account for your business.

For Affiliates

Are your clients asking to recommend a reliable and nimble business banking service? Narvi rewards you for referred accounts that successfully onboarded. Find out how to partner up with us.

Integrating with Narvi's Backend API

Here, you'll find all the information you need to seamlessly integrate with our backend using our REST API and our dedicated Node.js integration library.

Three Different Types of APIs in Banking and Payments

The three distinct types of APIs that power the financial transactions of the future are Open Banking API, Accounts API, and Banking as a Service API. Read about what they are for and how Narvi supports them.

Managing Your Narvi Account

A Guide for Large Transactions

If you need to process a large transaction through your Narvi account, our team may need to verify additional information about your specific business activity and the transaction.

How to Change Your Two-Factor Authentication Method

Narvi offers different methods of two-factor authentication (2FA) so you can choose which is the most secure and convenient for your business.

List of Approved Phone numbers for the SMS verification

Securing your business banking information is our top priority at Narvi. For your convenience, we have compiled a list of approved phone numbers to use for SMS verification.

How to send money with your Narvi Account

The “Send money” tab in your Narvi account allows you to make transfers to different beneficiaries and recipients in the SEPA zone.

How to add, edit & delete recipients for your business account

Narvi Payments makes it easy to manage all recipients connected to your business account. Learn how to add trusted recipients, delete or edit saved contacts, and more.

Save Recipient Details

Saving recipient details in a business bank account is beneficial as it can save time and improve accuracy when making future transactions.

How to Change Company Address in Your Narvi Account

Read how to change your official business address in your banking software, when to do that, and why it's important for smoother payments.

Multi-user guide to your Narvi Business Account

Narvi allows you to add multiple users to one account. This guide will explain how to add multiple users as an admin and how you can accept an access invitation as a user.

Multi-User Guide

Multi-user access provides convenience, control, and security to the account holders. It allows multiple users to access the same bank account with different levels of access, making it easier to monitor account activity and maintain control over the account.

Accept your invitation to join a Narvi Business Account

This guide will explain how you can accept an access invitation as a user.

How to add multiple entities to your Narvi Business Account

Add multiple entities to the Narvi Business Account. This feature offers a variety of benefits, from simplifying financial management to enhancing credibility and securing better financing options

How to download CSVs and PDFs

Downloading CSVs and PDFs from business bank accounts provides a convenient way for business owners to keep a record of all their financial transactions, access financial information from any device, and perform financial analysis.

everything you need

Useful information

Pricing

How much does it cost to open and use Narvi bank account depending on the type of your business and how to get your offer.

FAQ

We've gathered (short) answers to popular questions here, sorted by category: who can open a Narvi banking account, Narvi reviews and testimonials, how payments (SEPA and SWIFT) work, how to manage your account and refer your clients.

The Payments Blog Business Managers Need

Got questions about how business banking works and how to fuel your growth with payments? Visit the only banking and payments blog you as a business manager need.

Navigating the financial segment as an AML regulated entity

In the intricate world of financial regulations, onboarding a business demands a profound understanding of crucial elements that define its nature and operations. Read the most common questions here.

What is Electronic Money: Everything You Need to Know

In our guide, "Electronic Money: Everything You Need to Know," we break down the basics of digital currencies, explaining where they come from, how they're used, and why they matter in today's financial landscape.

More questions? Here are our contact details:

OFFICE OR MAILING ADDRESS

Narvi Payments oy AB
c/o Maria 01
Lapinlahdenkatu 16
00180 Helsinki
Finland

EMAIL US

For general/customer support inquiries: contact@narvi.com
For BaaS partnership opportunities: baas@narvi.com
For White Label banking inquiries: whitelabel@narvi.com
For affiliate partnership inquiries: affiliate@narvi.com

Start your journey with Narvi by opening an account today.

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Narvi Payments Oy Ab is an Authorized Electronic Money Institution (EMI). Narvi’s EMI license is granted by the Finnish Financial Supervisory Authority (FIN FSA) with the registration number 3190214-6. Narvi’s license is Passportised to all European Union countries.

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