Help Center
The Narvi Help Center offers all the resources, from inviting multiple users to downloading statements, you'll find all the information you need to manage your account confidently and effectively.
read about the Narvi Account
Managing Your Narvi Account
How to add, edit & delete recipients for your business bank account
Narvi Payments makes it easy to manage all recipients connected to your business bank account. Learn how to add trusted recipients, delete or edit saved contacts, and more.
Multi-user guide to your Narvi Business Banking Account
Narvi allows you to add multiple users to one account. This guide will explain how to add multiple users as an admin and how you can accept an access invitation as a user.
How to change the company address
Changing a company address in a business account can bring several benefits, including updated information, legal compliance, and improved credibility. It is a simple step that can help ensure accuracy, compliance, and overall success for the company.
Accept your invitation to join a Narvi Business Banking Account
This guide will explain how you can accept an access invitation as a user.
How to add multiple entities to your Narvi Business Account
Add multiple entities to the Narvi Business Bank Account. This feature offers a variety of benefits, from simplifying financial management to enhancing credibility and securing better financing options
FAQ
Frequently Asked Questions
Is my money safe in a Narvi Account?
Narvi is regulated as an Electronic Money Institution. We are required to protect your money and keep it safe by following strict safeguards and segregation of funds rules. All of our customers’ funds are held in the European Union at reputable banks. All of these funds are currently held as cash deposits with our Banking partners. We also undergo regular stress tests and audits to ensure that we meet both security and regulatory standards.
What will the account name be on the payments I send and receive?
Narvi provides you with your own unique IBAN (International Bank Account Number). This means that all payments are sent and received under your company name. When you make payments, your company’s name and IBAN will appear on the recipient’s bank statement.
Which countries are you currently onboarding customers from?
We can currently onboard customers based in any European country and many other countries worldwide. Almost all companies that are incorporated in the European Union and European Economic Area (EU/EEA) can be easily onboarded to Narvi. We are also able to onboard some customers whose companies are incorporated outside the EU/EEA. Please contact us to confirm if we are currently able to onboard your company or simply start our digital onboarding process, submit your application and our team will get back to you.
Will you be adding other currency accounts?
For now, we will only be supporting balances and transfers in euros. Multi-currency accounts require more extensive agreements with local banking partners. We are considering adding other major currencies at some point in the future.
Contact channels
OFFICE OR MAILING ADDRESS
Narvi Payments oy AB
c/o Maria 01
Lapinlahdenkatu 16
00180 Helsinki
Finland
EMAIL US
Narvi Payments oy AB is an Authorized Electronic Money Institution (EMI). Narvi’s EMI license is granted by the Finnish Financial Supervisory Authority (FIN FSA) with the registration number 3190214-6. Narvi’s license is Passportised to all European Union countries.
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