Multi-user guide to your Narvi Business Account

Narvi allows you to add multiple users to one account. This guide will explain how to add multiple users and how you can accept an access invitation as a user.

Adding Multi-Users as an Owner

In a Narvi account, there are several different levels of access: ‘Owner’, ‘Payer’, 'Transfer preparer', 'Developer', and ‘Viewer’. To add a user you must be an Owner.Use these instructions if you

are account owner and are inviting other stakeholders to manage the account with you,
have applied for a Narvi account on behalf of your client and are now sharing access with the account owner,
want to transfer ownership of the account to the new user.

Step 1: Go to ‘Team Members’First, log into your business account, then click ‘Manage company’ on the sidebar on the left-hand side.

Once you’re in the ‘Manage company’ section, go to ‘Team members’.

Then, to add a new user, click ‘+ Invite’.

User interface showing team members with access levels and an "Invite" button. Includes owner, payer roles, and pending invitations.

Step 2: Provide the New User’s Details2.1. First, choose accounts to which the new user should have access:

All accounts: Gives the user access to all current and future accounts under your company.
Only selected accounts: Gives the user access only to the accounts you select below.
Excluded accounts: Gives the user access to all current and future accounts except the accounts you select below.

Note: A single user can have different access types on different accounts. For example, they can be a Payer on one account and a Viewer on another.

Interface for account access selection with options: All accounts, Only selected accounts, and Excluded accounts. "All accounts" is selected.

2.2. Next, select the type of access you would like to grant to the new user. If you want to transfer ownership, please follow these steps:

Invite the new owner with the Payer role (please ensure that the first checkbox, “All accounts,” is selected as the access scope).
The invited person must join and complete the ID verification.
Once this is done, the current owner can click “Transfer Ownership” to assign ownership to the new person.

Permission selection interface with four options: Viewer, Transfer preparer, Developer, and Payer, each explaining specific access rights.

2.3. Then provide their email address and phone number.

The new user has 72 hours to accept your invitation or else it expires. If it expires, you can simply re-invite them.Accepting a Multi-User Access InvitationContinue to read instructions on how to accept an invitation to join a Narvi business account.What are multi-user (joint) business accounts?

Start your journey with Narvi by opening an account today.Open Account

Narvi Payments Oy Ab is an Authorized Electronic Money Institution (EMI). Narvi’s EMI license is granted by the Finnish Financial Supervisory Authority (FIN FSA) with the registration number 3190214-6. Narvi’s license is passportised to all European Union countries.

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